Hamdan Resources

Voice/Data Communications Engineer

Aberdeen, MD - Full Time

Voice/Data Communications Engineer 

Aberdeen Proving Grounds

Candidate must be a U.S. Citizen and have active Secret clearance 

This position requires you to work well within a team environment and be a self-starter. Setup, operation, troubleshoot issues & maintain video teleconferencing (VTC) equipment. Knowledge of audio and video equipment including microphones, connecting wires and cables, sound speakers and related electronic equipment for internal rehearsals & retirement ceremonies. Must have strong analytical and problem-solving skills. Able to manage time and priorities effectively. Exceptional written, verbal and interpersonal skills.

Responsibilities:

  • Serve as part of a team supporting 30+ VTC/SVTC systems.
  • Responds to telephone calls, email and personnel requests for technical support. 
  • Responds and follows-up on customer support problems & troubleshooting of VTC equipment issues.
  • Provide administrative support to include coordination, scheduling and maintaining Microsoft calendars for VTC/SVTC’s.
  • Work well under pressure and able to multitask efficiently. Outstanding communication skills to relate with team members and clients.

Qualifications:

  • Associate’s Degree and 5 years experience; or Bachelor’s Degree and 3 years experience; or Master’s Degree and 1 year experience; or 5 years experience and 2 years specialized training; or 7 years experience.
  • 1 year experience with computer technologies, including hardware, network, and software.
  • Relevant experience includes operating a VTC suite, VTC gateway and teleconference bridges.
  • Technical background includes an understanding of major video equipment, IP (H.320 and H.323). Familiarity with AMX & Crestron systems.
  • Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel and Outlook.

Clearance Requirement:

Secret with SSBI clearance is required to start with the ability to obtain/maintain Top Secret clearance.

Apply: Voice/Data Communications Engineer
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